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The LA SBDC Network offers no-cost virtual business workshops for small businesses in Los Angeles, Santa Barbara, and Ventura Counties.

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WEBINAR Customer Experience is the Key to the New Normal

April 8, 2021 @ 3:00 pm - 5:00 pm

Free

We live in an experience economy and its fundamentally changing how companies go to market, influence their buyers, and engage people throughout the customer journey. Customer Experience (CX) is more than just a company’s brand—it is the complete experience with you & your company. In this class—we will explain the customer experience concept and why it is one of the top initiatives for 2021. We will identify/describe key components of CX needed for making CX the epicenter of a company’s DNA.

Instructor: Debbie Goldfarb

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Details

Date:
April 8, 2021
Time:
3:00 pm - 5:00 pm
Cost:
Free
Event Category:
Event Tags:
,
Register Here:
https://lasbdcnet.ecenterdirect.com/events/22880

Venue

Webinar

Organizer

SBDC hosted by El Camino College
Phone:
(310) 225-8277
Website:
southbaysbdc.org