The SBDC is partnering with SCORE as social media continues to grow and customer review sites attract more visitors, your online presence plays an even larger role in how customers are discovering local businesses. Monitoring your business on these networks is a must, but it’s also becoming increasingly important to regularly produce high-quality content in order to be found online. By understanding the customer journey, you can improve customer acquisition, increase revenue and drive customer satisfaction for your local business. Join Main Street Hub’s Emma Vaughn for this educational seminar where you’ll learn:

1. How to respond to negative reviews on Yelp

2. Ways to spread word of mouth on Facebook

3. How to see a return on investment with Twitter

4. How to boost customer loyalty and more!

 NOTE: This workshop is best suited for local businesses with a physical location (brick and mortar businesses).

Due to the information that needs to be covered and out of respect to attendees, late admittance to class is not permitted. Please allow time for traffic and to find parking (Street parking only). Arriving early will ensure your admittance.

REGISTER NOW

Instructed by:

Emma Vaughn