The LA SBDC Regional Network offers no-cost virtual business workshops for small businesses.
We serve Los Angeles, Santa Barbara, and Ventura counties.
Customer Service – Improve Your Establishment’s Approach to Communication
March 23 @ 11:00 am - 12:30 pm
Free
The overview is as follows:
- In any small or full-service restaurant, customer service is key.
- Interactions between staff/customers will influence the overall customer experience.
- These impacts can create a lasting positive (…or negative) impression, depending on how they are handled.
This presentation will address some of the key touch points, along with some strategies to help clients make the right decisions
