The LA SBDC Network offers no-cost virtual business workshops for small businesses in Los Angeles, Santa Barbara, and Ventura Counties.

Name: WEBINAR Customer Experience is the Key to the New Normal
Start: 2021-07-29T10:00:00-07:00
End: 2021-07-29T12:00:00-07:00
Location: Webinar

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WEBINAR Customer Experience is the Key to the New Normal

July 29, 2021 @ 10:00 am - 12:00 pm

Free

We live in an experience economy and its fundamentally changing how companies go to market, influence their buyers, and engage people throughout the customer journey. Customer Experience (CX) is more than just a company’s brand—it is the complete experience with you & your company. In this class—we will explain the customer experience concept and why it is one of the top initiatives for 2021. We will identify/describe key components of CX needed for making CX the epicenter of a company’s DNA.

Instructor: Debbie Goldfarb

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Details

Date:: July 29, 2021
Time:: 10:00 am - 12:00 pm
Cost:: Free
Event Categories:: Business Development & Operations, Marketing
Event Tags:: covid19, customer experience, new normal
Register Here:: https://lasbdcnet.ecenterdirect.com/events/23209

Venue

Webinar

Organizer

: SBDC hosted by El Camino College
Phone:: (310) 225-8277
Website:: southbaysbdc.org

HELPING BUSINESSES
START, GROW + SUCCEED

SMALL BUSINESS DEVELOPMENT CENTER
hosted by: Long Beach Community College District

LOCATION | Long Beach City College – CAED
4900 E. Conant St., Bldg. 02, Long Beach, CA 90808
TEL 1-866-588-SBDC | FAX 562.938.5030

Funded in part through a Cooperative Agreement with the U.S. Small Business Administration. All programs and services are offered to the public on a nondiscriminatory basis. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the SBA.

Funded in part through a Grant with the Governor’s Office of Business and Economic Development. All opinions, conclusions, and/or recommendations expressed herein are those of the author(s) and do not necessarily reflect the views of the Governor’s Office of Business and Economic Development.